I do speak to a lot of marketers and CX practitioners around the globe about the fast pace of customer changes – which has been accelerated by COVID-19. Bring to it, technology and regulatory changes, and it certainly comes as an interesting time to be leading a deep transformation and make your business thrive in … Continue reading Data + AI is the new customer experience (CX) currency: adapting to the accelerating pace of customer changes
Interviewed at #ModernCX Italy about 2019 Marketing Trends and how Oracle CX Cloud can help both B2B and B2C businesses
https://www.youtube.com/watch?v=tzGi0_BLk8I I was interviewed at #ModernCX Italy about 2019 Marketing Trends and how Oracle CX Cloud can help both B2B and B2C businesses. Here are the topics I covered: Personalisation in real time at scale for both B2C and B2B, personalization will be the name of the game personalised content, recommendations, offers, and messages should … Continue reading Interviewed at #ModernCX Italy about 2019 Marketing Trends and how Oracle CX Cloud can help both B2B and B2C businesses
Let’s take it on today: IoT, AI, And Blockchain. Time To Reimagine The Art Of The Possible? — Forbes
Taken together, the transformative effects of IoT, AI, and blockchain become multiplicative. Lots are written about it and it becomes difficult to figure what's coming up next. Our minds must stretch when we envision the impact of these three technologies taken together. It's hard for us to wrap our heads around this new art of … Continue reading Let’s take it on today: IoT, AI, And Blockchain. Time To Reimagine The Art Of The Possible? — Forbes
Agile Finance: Leaders vs. Laggards
Agile finance revealed is the blueprint for a new operating model for modern finance. Check this infographic and discover what separates leaders from laggards Agile Finance: Leaders vs. Laggards Agile finance leaders are further along the transformation journey and are embracing a new operating model for modern fnance that is responsive and change-ready.
What is Blockchain? A Primer for Finance…
What is blockchain? And what are the potential implications for finance and accounting professionals? Read this article for a simple explanation: What is Blockchain? A Primer for Finance... What is blockchain? And what are the potential implications for finance and accounting professionals? Read this article for a simple explanation.
Fresh & Honest Lavazza Gains Insight with…
True to its name: Fresh & Honest Lavazza gets real-time insights and a 360 degree view into its customers with help from Oracle Service Cloud #video Fresh & Honest Lavazza Gains Insight with...Learn how Fresh & Honest Lavazza benefits from Oracle Service Cloud through real-time insights and a 360 degree view into its customers.
Leejam Sports (SA) Improves Performance
Leejam Sports Company Transforms Business with Oracle ERP Cloud and Oracle HCM Cloud Leejam Sports (SA) Improves PerformanceLeejam Sports Company Transforms Business with Oracle ERP Cloud and HCM Cloud
Emmanuel Obadia & Partners | Transform & Innovate 