Sales & Marketing Alignment: Why does it matter? Customer Centricity, Job-To-Be-Done, Growth, Content and Messaging, OKRs
Sales & Marketing Alignment: It takes two to Tango! 1st Step: Markets change faster than Organizations
Sales & Marketing Alignment: It takes two to Tango! Markets change faster than Organizations. Buying Journey changed, B2ME customer experience,
What makes a good value proposition?
Designing a strong value proposition starts with understanding who you’re serving and how your business can meet their needs, relative to your competitors. Spreadsheets alone won’t tell you how to do this. Why take care of your value proposition now? I didn’t think so many business leaders would be still struggling with this. I happen … Continue reading What makes a good value proposition?
Data + AI is the new customer experience (CX) currency: adapting to the accelerating pace of customer changes
I do speak to a lot of marketers and CX practitioners around the globe about the fast pace of customer changes – which has been accelerated by COVID-19. Bring to it, technology and regulatory changes, and it certainly comes as an interesting time to be leading a deep transformation and make your business thrive in … Continue reading Data + AI is the new customer experience (CX) currency: adapting to the accelerating pace of customer changes
Do you think you’re connected to your customers? Really? Do you think they agree? Let’s check…
When was the last time you heard in a strategic meeting some defining statement from your execs like: "We are customer-centric", "Every decision in this meeting should be made based on customer insight", "Customer First!", etc.? Feels good? Do you think your customers perceived any value out of it? Did you check? Do you capture … Continue reading Do you think you’re connected to your customers? Really? Do you think they agree? Let’s check…
RevOps at the core of CX and growth? Becoming more Customer centric to break silos is the way to go
I've been experiencing first hand the difficulty B2B companies, from scale ups to established tech vendors I've been given to work with, to adapt to the buyer's journey's radical transformation. As Alastair Woolcock from Gartner reports:, sellers have limited opportunity to influence customer decisions as B2B buyers would spend only 17% of their purchasing journey … Continue reading RevOps at the core of CX and growth? Becoming more Customer centric to break silos is the way to go
How has the nature of sales & marketing alignment changed in the last 12 months, particularly since the start of the pandemic earlier this year?
The world has changed for B2B buyers and the way we think about B2B experiences has shifted. “Indeed, recent data show that we have vaulted five years forward in consumer and business digital adoption in a matter of around eight weeks.”McKinsey, The COVID-19 recovery will be digital: A plan for the first 90 days The top trends we … Continue reading How has the nature of sales & marketing alignment changed in the last 12 months, particularly since the start of the pandemic earlier this year?
Emmanuel Obadia & Partners | Transform & Innovate 