2025 exposed the Great AI Delusion: companies squandered funds on AI without addressing their 'Fuzzy GTM.' AI doesn’t create performance; it amplifies flaws—igniting faster failure rather than growth. To scale in 2026, leadership must shift from 'AI Theater' to a Growth Operating System rooted in Customer Truth and execution. Embrace clarity or dry up.
Why Most B2B Segmentation Fails — And How the Minimum Viable Segment Changes Everything
Most B2B segmentation looks great on a slide—but fails in the real world. After interviewing dozens of finance and reporting leaders, a simple truth emerged: people don’t buy because of their ICP profile; they buy because of the moment they’re in. Traditional segmentation ignores the struggling moments, triggers, and thresholds that actually drive decisions. This article explains why most segmentation frameworks break—and how identifying your Minimum Viable Segment (MVS) transforms pipeline, messaging, and growth.
5 Surprising Truths About AI in CRM for SMBs (and a 30‑Day Pilot Plan)
AI in CRM isn’t a mega‑project. Here’s how SMBs get quick wins: data hygiene, task‑specific agents, and human moments that matter.
Why Isolated B2B Campaigns Are Obsolete: The Need for Integrated, Customer-Centric Marketing
In the fast-evolving world of B2B marketing, isolated campaigns have become a relic of the past. Buyers today demand seamless, personalized interactions across their journey—expectations that one-off marketing efforts simply can't meet. In this post, I explore why the future of B2B marketing hinges on integrated, customer-centric approaches. We'll discuss the failures of isolated campaigns, the necessity of always-on engagement, and the power of end-to-end strategies that genuinely nurture relationships from awareness to advocacy. Drawing from my experience leading successful campaigns at Oracle, this piece demonstrates how integrated campaigns not only improve metrics but also build meaningful, long-term connections. Dive in to understand why customer-centric marketing is the game changer your strategy needs.
Less is More: How Top CMOs are Rewriting the Rules of Marketing in 2024 with AI
Discover how top CMOs are navigating budget constraints in 2024 by leveraging AI and strategic resource allocation. Learn about the latest trends, challenges, and innovative approaches that are reshaping the marketing landscape in this era of less.
Top 10 SaaS Go-To-Market Mistakes: A Founder’s Guide to Success
A critical mistake founders make is hiring a VP of Sales who cannot independently demo the product from day one - if they need an engineer or solutions architect to run the demo, do not make that hire. Other pitfalls include misaligning marketing hires like bringing on product marketers expecting them to drive demand gen, founders exiting sales prematurely even with an experienced sales leader, slashing marketing budgets to zero which starves the pipeline, ignoring disruptive AI trends that competitors are embracing, prioritizing short-term profitability over maintaining a growth rate above 30%, hiring fractional or bitter talent lacking full commitment, hiring for prestigious logos over true startup skills fit, expecting instant ROI from longer-term marketing efforts like brand building, and turning customer success into an upsell team at the expense of retention and satisfaction
Happy Sustainable 2023 New Year
I want to thank all our customers and partners for a fantastic 2022. I've learned a lot from you, we enjoyed exciting times together.I'm wishing you a successful 2023, benefiting all stakeholders as People, Planet & Prosperity are to be reunited.Let's unlock our potential! #ESG #sustainability #customerexperience #b2bmarketing #storytelling #employeeengagement #publicspeaking
Emmanuel Obadia & Partners | Transform & Innovate 