Customer Experience (CX) – Page 3 – Emmanuel Obadia & Partners | Transform & Innovate

December 29, 2020 Emmanuel Obadia Account Based Marketing, Customer Experience (CX), Digital Marketing, Marketing

How has the nature of sales & marketing alignment changed in the last 12 months, particularly since the start of the pandemic earlier this year?

The world has changed for B2B buyers and the way we think about B2B experiences has shifted. “Indeed, recent data show that we have vaulted five years forward in consumer and business digital adoption in a matter of around eight weeks.”McKinsey, The COVID-19 recovery will be digital: A plan for the first 90 days The top trends we … Continue reading How has the nature of sales & marketing alignment changed in the last 12 months, particularly since the start of the pandemic earlier this year?

February 25, 2019September 2, 2022 Emmanuel Obadia Account Based Marketing, AI, Customer Experience (CX), Demand Generation, Digital Marketing, Marketing, Oracle

Interviewed at #ModernCX Italy about 2019 Marketing Trends and how Oracle CX Cloud can help both B2B and B2C businesses

https://www.youtube.com/watch?v=tzGi0_BLk8I I was interviewed at #ModernCX Italy about 2019 Marketing Trends and how Oracle CX Cloud can help both B2B and B2C businesses. Here are the topics I covered: Personalisation in real time at scale for both B2C and B2B, personalization will be the name of the game personalised content, recommendations, offers, and messages should … Continue reading Interviewed at #ModernCX Italy about 2019 Marketing Trends and how Oracle CX Cloud can help both B2B and B2C businesses