• CX Network | Introducing Oracle’s VP of EMEA Marketing

    I’ve been interviewed by CX Networks recently as a new member of their Network’s Advisory Board. It’s all about hyper-personalised marketing, AI, chatbots and conversational UI like Voice Devices and other cutting edge marketing concepts in today’s customer experience economy. Curious to your approach about taking customer experience to the next level and comments on my Read more

  • Economists worry we aren’t prepared for the…

    Do we spend too much time focusing on how AI will destroy some jobs and not on how to fix this? According to this research, we actually do. Discover more insights here: Economists worry we aren’t prepared for the… So a robot takes your job — what next? EMEAPAC Champions Read more

  • Let’s take it on today: IoT, AI, And Blockchain. Time To Reimagine The Art Of The Possible? — Forbes

    Taken together, the transformative effects of IoT, AI, and blockchain become multiplicative. Lots are written about it and it becomes difficult to figure what’s coming up next. Our minds must stretch when we envision the impact of these three technologies taken together. It’s hard for us to wrap our heads around this new art of Read more

  • 10 Marketing Trends to act on in 2018 – SmarInsights

    10 Marketing Trends to act on in 2018 – SmarInsights

    In these early Jan days, lots of media are publishing their own take on top marketing trends for 2018. Here are the top 10 from SmartInsights: Trend 1. Integrating Marketing Activities Into the Customer Lifecycle Trend 2. Integrating personalisation into the user journey / customer experience Trend 3. Integrating machine learning into marketing automation Trend Read more

  • How Digital Marketing Will Change In 2018: 15 Top Trends – Forbes

    Taking advantage of the very first days of 2018, let’s anticipate where our focus should be in evolving our marketing. Here is a solid list from Forbes that I subscribe to. “New trends are entering the marketplace and your company needs to pay attention or you may be forced by the wayside.” 1. Augmented Reality Read more