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Climate change deserves our collective action NOW! Climate change 2021 report explained
The major climate change report from the Intergovernmental Panel on Climate Change (IPCC) has been released a few days ago, at least the first part of it describing the analysis of the sources of global warming, oceans’ rise, and other catastrophes we are already observing today. Around me, many friends and family members did ask… Read more
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The State of the Cloud for investors
In continuation to the Tech Trends, I wanted to share with you what I did also told investment bankers about this market close to my heart. I used an excellent report issued by Bessemer Venture Partners as a source. So much has changed in just 20 years. As of February 2020, there are more than… Read more
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2021 Tech Trends and the Pandemic Impact on the business
I was given to present last week to investment bankers, and wanted to share what I covered about 2021 Tech Trends and the impact of the COVID-19 Pandemic on the business adoption of tech innovations. I based this presentation on McKinsey’s publications and research. I eluded to: Will your organization make the most of these… Read more
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Data + AI is the new customer experience (CX) currency: adapting to the accelerating pace of customer changes
I do speak to a lot of marketers and CX practitioners around the globe about the fast pace of customer changes – which has been accelerated by COVID-19. Bring to it, technology and regulatory changes, and it certainly comes as an interesting time to be leading a deep transformation and make your business thrive in… Read more
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Do you have courage to lead for good? Can you make a decision at a $2B cost to be true to your values? CVS did and their business is better off!
I’m a big fan of Simon Sinek, as I guess many of you. I stumbled this morning on this video of his about courage to lead and it reinforced my belief that, just to start, public companies should be publishing their results in the form of a Triple Bottom Line (3BL): People, Planet and Profit.… Read more
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Do you think you’re connected to your customers? Really? Do you think they agree? Let’s check…
When was the last time you heard in a strategic meeting some defining statement from your execs like: “We are customer-centric”, “Every decision in this meeting should be made based on customer insight”, “Customer First!”, etc.? Feels good? Do you think your customers perceived any value out of it? Did you check? Are you connected… Read more
