“AI Agent bench” (service, prospecting, content, ops).
Emmanuel Obadia Customer Experience (CX), Marketing, Our Blog, Strategy, Leadership & Management

5 Surprising Truths About AI in CRM for SMBs (and a 30‑Day Pilot Plan)

AI in CRM isn’t a mega‑project. Here’s how SMBs get quick wins: data hygiene, task‑specific agents, and human moments that matter.