We discussed here how ignoring voice of customers (VOC), especially nowadays with blogs and other users generated media, could influence a company's stock value. I focused part of the discussion about Dell's experience in suffering negative hype from the blogosphere, a good example being Jeff Jarvis blog's Dell category. I ended suggesting to CEOs to … Continue reading Don’t you ever get Dell’d! chapter 2
Don’t you ever get Dell’d !
Reading an article about a day in the life of Michael Dell - I know that kind of curiosity is really not to be outlined in our professional serious world, but hey, this is a blog - I discovered that quote from Michael Dell : "Our business model gives us fresh input from our customers … Continue reading Don’t you ever get Dell’d !
Emmanuel Obadia & Partners | Transform & Innovate 