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BestBuy’s Incredible Turnaround: How Employee Engagement and Customer-Centricity Saved the Day while maintaining ESG commitments
Are you ready for an incredible story of how BestBuy turned around during the 2008 financial crisis and competed against Amazon? Hold on tight, because it’s a wild ride. To illustrate how a retail brand can tackle the triple challenges of customer experience, employee engagement, and sustainable transformation, I’m often sharing the story of BestBuy… Read more
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Overcoming resistance to change in business transformations using the formula DxVxF >R – SaaS as an example
Overcoming resistance to change in business transformations using the formula DxVxF >R – SaaS as an example Read more
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Happy Sustainable 2023 New Year
I want to thank all our customers and partners for a fantastic 2022. I’ve learned a lot from you, we enjoyed exciting times together.I’m wishing you a successful 2023, benefiting all stakeholders as People, Planet & Prosperity are to be reunited.Let’s unlock our potential! #ESG #sustainability #customerexperience #b2bmarketing #storytelling #employeeengagement #publicspeaking Read more
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Who are the Buying Circle Persona to consider for a good B2B Value Proposition?
Who are the Buying Circle Persona to consider for a good B2B Value Proposition? Read more
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Did you like digital transformation? You’ll love the sustainability impact revolution!
“If you liked the recent acceleration of digital transformation, raise your hand.” I often use this question in opening my keynotes about transformation and innovation. Apart from my ex-colleagues in the Big Tech industry, loving the revenue growth associated with it, most established companies’ business leaders did not. The reason is quite simple, it was… Read more
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Storytelling for Impact – The Pitch Spin Doctor 🧞♂️
Master the art of storytelling for creating a lasting impact in public speaking, raising funds, or driving change in your organization. ‘Storytelling for Impact – The Pitch Spin Doctor’ is your guide to crafting compelling narratives tailored to your audience. Learn the secrets of personal connection, visual imagery, emotional appeal, and more to make your… Read more
